HICMR Pty Ltd respects the privacy and the integrity of any information that you provide us as a user of this Site.

Application of this policy

This Privacy Policy will tell you how and why we gather personal and non-personal information about you. This Site is connected by "hyperlinks" to other websites. We are not responsible in any way for the privacy practices of other websites and suggest that you review the privacy policies on those linked websites before using them.

We are accountable to you 

We have designated an officer of the company to be accountable for our policies and practices with respect to the management of personal information. Any questions, comments or complaints that you might have about our privacy practices should be forwarded in writing to:

The Privacy Officer
Level1, 123 Camberwell Rd, Hawthorn east. VIC 3123


Collection of information 

Personally identifiable information or personal information is defined as information that identifies you, as an individual, and includes your name, home address, home telephone number, and e-mail address. We only collect personally identifiable information about you after you have specifically and knowingly provided such information to us. By voluntarily providing this information to us at various points when using our Site, including sending us a comment or suggestion, or product review, you will be consenting to the collection and use of your personal information by us for that online activity. You are under no obligation to provide us with this information when accessing our site and can access many aspects of the Site without providing us any personal information.

The purpose of our collecting information from you

Your personal information will only be used for the purpose for which you gave us the information, unless you otherwise provide us with your consent. For example, we will collect and use personal information for the following purposes:

  • For processing your request for query for HICMR services
  • To respond to your questions, or comments you forward to us
  • To keep aggregate information on our Site use
  • To inform you of new products from time to time.

Disclosure of your personal information 

We will not sell or rent your personal information to any other party without your consent. However, we may disclose your personal information without your consent if required by law, government or other legal authority.

We may also disclose personal information to third parties in connection with a corporate re-organisation, merger or amalgamation, or the sale of all or substantially all of our assets, provided that the personal information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring this information.

Non personal information 

In addition, we collect non-personally identifiable information, which is information that does not identify you personally, but becomes available to us as a result of your visit to our Site. This information includes; your IP address, a number automatically assigned to your computer when you visit the Site; your Internet Service Provider; and your Web Browser.

One way we use this non-personal information is through cookies. Cookies are small text files that your web browser leaves on your hard drive to recognise you as a repeat user of our Site. If you do not want cookies to be used, you should access the features of your web browser for the procedure to disable the cookies.

We collect personal and non-personal information in a non-identifying, anonymous and aggregate form to enhance our Site design and for statistical purposes. These statistics and reports will contain only aggregated and no personally identifiable information.

Safeguards we have in place 

We employ reasonable managerial and technical measures to ensure that your information is secure.

Anti-Spam Policy

HICMR is opposed to unsolicited commercial email or spam. If you believe that you have received an unsolicited email from us, please contact us and we will investigate.

Changes to this privacy policy 

We may change this policy as new web services are added or old ones are changed. Such changes will be effective when a notice of the change is posted on the Site.

This policy supports HICMRs compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 legislation: Privacy Act 1988 (Cth)